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TERMS AND CONDITIONS OF SUPPLY

This page (together with our Privacy Policy, Terms of Use and Acceptable Use Policy) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract).

Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

1.Information about us

We operate the website www.miltonsdiamonds.com. We are Eric G Milton Limited, a company registered in England and Wales under company number 01351521 and with our registered office at 74-76 County Road, Liverpool, Merseyside, L4 3QN and G.S. Milton Limited, a company registered in England and Wales under company number 01176633 and with our registered office at 74-76 County Road, Liverpool, Merseyside, L4 3QN.  Our main trading addresses are 74-76 County Road, Walton, Liverpool, L4 3QN (Eric G Milton Limited)  and 15 Ormskirk Street, St Helens, WA10 1BQ (G.S. Milton Limited). Our VAT numbers are 303625981 (Eric G Milton Limited) and 165865721 (G.S. Milton Limited).

2.Contacting us if you are a consumer:

To cancel a Contract in accordance with your legal right to do so as set out in clause 9, you just need to let us know that you have decided to cancel. You can also e-mail us at info@miltonsdiamonds.com or contact us by telephone on 0151 5257812 or by post to 74-76 County Road, Walton, Liverpool, L4 3QN. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us.

If you wish to contact us for any other reason, including because you have any complaints, you can contact us by telephone on 0151 5257812 or by e-mailing us at info@miltonsdiamonds.com

If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

Contacting us if you are a business. You may contact us by telephoning us at 0151 5257812 or by e-mailing us at info@miltonsdiamonds.com. If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 24.3.

3.Our Products

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site are approximate only.

The packaging of the Products may vary from that shown on images on our site.

4.Use of our site

Your use of our site is governed by our Terms of Use and Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

How we use your personal information

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

5.If you are a consumer

This clause 5 only applies if you are a consumer.

If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.

6.If you are a business customer

This clause 6 only applies if you are a business.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

These Terms and any our Privacy Policy, Terms of Use and Acceptable Use Policy constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or our Privacy Policy, Terms of Use and Acceptable Use Policy.

You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

7.How the contract is formed between you and us

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order (order confirmation).  However, please note that this does not mean that your order has been accepted.  Our acceptance of your order will take place as described in clause 7.3.

We will confirm our acceptance to you by sending you an e-mail (Dispatch Confirmation).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site as referred to in clause Error! Reference source not found., we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.

Occasionally the Products listed on our site will not be available for dispatch until certain works (including but not limited to servicing, refurbishment, battery replacement, testing, links (addition or removal) and/or any other work) (Works) have been completed. We will let you know if this applies to the Products you have ordered.

8.Our right to vary these Terms

We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.

Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

We may revise these Terms as they apply to your order from time to time to reflect changes in relevant laws and regulatory requirements.

If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

9.Your consumer right of return and refund

This clause 9 only applies if you are a consumer.

If you are a consumer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below in clause 9.3. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.

However, this cancellation right does not apply in the case of:

Products that are made to your specifications or are clearly personalised;

Products that are liable to deteriorate or expire rapidly; or

Products which are not suitable for return due to health protection or hygiene reasons, if the security tag on the Products has been removed or tampered with after delivery (for example, earrings); or

any Products which become mixed inseparably with other items after their delivery.

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:

 

Your Contract

End of the cancellation period

Your Contract is for a single Product (which is not delivered in instalments on separate days).

The end date is the end of 14 days after the day on which you receive the Product.

Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the Product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.

Your Contract is for either of the following:

one Product which is delivered in instalments on separate days.

multiple Products which are delivered on separate days.

The end date is 14 days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.

Example:  if we provide you with a Dispatch Confirmation on 1 January and you receive the first instalment of your Product or the first of your separate Products on 10 January and the last instalment or last separate Product on 15 January you may cancel in respect of all instalments and any or all of the separate Products at any time between 1 January and the end of the day on 29 January.

Your Contract is for the regular delivery of a Product over a set period.

The end date is 14 days after the day on which you receive the first delivery of the Products.

Example: if we provide you with a Dispatch Confirmation on 1 January in respect of Products to be delivered at regular intervals over a year and you receive the first delivery of your Product on 10 January, you may cancel at any time between 1 January and the end of the day on 24 January. 24 January is the last day of the cancellation period in respect of all Products to arrive during the year.

To cancel a Contract, you just need to let us know that you have decided to cancel. 

You can  e-mail us at info@miltonsdiamonds.com or contact us by telephone on 0151 5257812 or by post to 74-76 County Road, Walton, Liverpool, L4 3QN. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you send us the e-mail or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or e-mail us before midnight on that day.

If you cancel your Contract we will:

refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. This reduction also includes an appropriate reduction in the event that you do not return to us the Paperwork (as defined below) applicable to the Products being returned which you acknowledge has the effect of reducing the value of the Products.

refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

make any refunds due to you as soon as possible and in any event within the deadlines indicated below:

if you have received the Product: 14 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us.  For information about how to return a Product to us, see clause 9.8;

if you have not received the Product: 14 days after you inform us of your decision to cancel the Contract.

If you have returned the Products to us under this clause 9 because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

We will refund you on the credit card or debit card used by you to pay. If you used vouchers to pay for the Product we may refund you in vouchers.

If a Product has been delivered to you before you decide to cancel your Contract:

then you must return it (including any Paperwork (as defined below), links, user manuals, services papers and boxes/packaging) to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. Our return address is 74-76 County Road, Walton, Liverpool, L4 3QN;

unless the Product is faulty or not as described (in this case, see clause 9.6), you will be responsible for the cost of returning the Products (and any Paperwork (as defined below), links, user manuals, services papers and boxes/packaging) to us. If the Product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the Product to you, these costs should not exceed the sums we charged you for delivery.

Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 9 or anything else in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

10.Delivery

We will contact you with an estimated delivery date, which will be within 30 days after the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order). Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 21 for our responsibilities when this happens.

Delivery of an Order shall be completed when we or our authorised carrier delivers the Products to the address you gave us and the Products will be your responsibility from that time. The delivery address you give must be the same as the debit / credit card used to pay for the Products.

You own the Products once we have received payment in full, including all applicable delivery charges.

This clause 10.4 to 10.6 only applies if you are a consumer.

If we miss the 30 day delivery deadline for any Products then you may cancel your Order straight away if any of the following apply:

we have refused to deliver the Products;

delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or

you told us before we accepted your order that delivery within the delivery deadline was essential.

If you do not wish to cancel your order straight away, or do not have the right to do so under clause 10.4, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your Order if we do not meet the new deadline.

If you do choose to cancel your Order for late delivery under clause 10.4 or clause 10.5, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery.

11.International delivery

 We charge £100 for delivery within the EU.  Please contact us for international delivery quotes.

12.Price of products and delivery charges

The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However please see clause Error! Reference source not found. for what happens if we discover an error in the price of Product(s) you ordered.

Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to our site.

Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you in writing to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

13.How to pay

You can only pay for Products using a debit card or credit card (we accept the cards listed on our site from time to time).

Payment for the Products and all applicable delivery charges is in advance.

14.Manufacturer guarantees

Some of the Products we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Products.

If you are a consumer, a manufacturer's guarantee is in addition to, and does not affect, your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

15.Our warranty for the Products

For Products which do not have a manufacturer's guarantee (save for Rolex watches which are dealt with in clause 15.2), we provide a warranty that on delivery and for a period of 12 months from delivery, the Products shall be free from material defects. However, this warranty does not apply in the circumstances described in clause 15.3.

For Products that are Rolex watches and which do not have a manufacturer's guarantee, we provide a warranty that on delivery and for a period of 24 months from delivery, the Products shall be free from material defects. However, this warranty does not apply in the circumstances described in clause 15.3.

The warranties in clause 15.1 and 15.2 does not apply to any defect in the Products arising from:

fair wear and tear;

wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;

if you fail to operate or use the Products in accordance with the user instructions;

any alteration or repair by you or by a third party who is not one of our authorised repairers;

the circumstances described in clause 16.3 below; or

any specification provided by you.

16.FAULTY PRODUCTS

You must inspect the Products as soon as reasonably practicable after delivery and you must inform us if the Products are faulty or not as described (Faulty) no longer than 14 days after the day on which you received the Products (or later if the fault or mistake in description (Fault) is not reasonably discoverable within 14 days of delivery).

You must take reasonable care of the Products and you must return any Products that are Faulty (including Paperwork, links, user manual, service papers and box as applicable) within 14 days of delivery (or within 14 days of your discovery of the Fault if later).

Provided you comply with your obligations under clauses 16.1 and 16.2, on confirmation by us following inspection and/or testing that the Products were Faulty on delivery we will offer one of the following remedies:

to replace the Products, though you acknowledge that given the nature of the Products that we sell, we may not be able to source a suitable replacement, and we are under no obligation to replace the Products where this impossible or imposes costs on us that are unreasonable, taking into account, amongst other things, the value which the Products would have if they conformed to the contract of sale and the significance of the lack of conformity, in which case your remedy will be limited to either a refund or repair subject to the terms set out in this clause 16;

to repair the Products, though we are under no obligation to repair the Products where this is impossible or imposes costs on us that are unreasonable, taking into account, amongst other things, the value which the Products would have if they conformed to the contract of sale and the significance of the lack of conformity, in which case your remedy will be limited to either refund or replacement subject to the terms set out in this clause 16; or

to refund your payment in full within 14 days of the Products being returned to us less any reasonable deduction for wear and tear through use if returned within 3 months of delivery and/or less any reasonable deduction in accordance with clause 16.4 for loss of or damage to Paperwork.

You acknowledge that the Paperwork (where supplied) substantially increases the value of the Products and that its absence or damage will affect the value of the Products. If you return the Products with missing or damaged Paperwork, we will make a reasonable deduction to the sum refunded to you.

We reserve our rights not to offer any remedies under clause 16.3 if Paperwork is missing or damaged.

Return postage, packaging and insurance will be your responsibility and you must follow our reasonable instructions. We recommend you use a tracked mail system and retain proof of postage. You must insure the Products to their full value. You must ensure that you pack the Products appropriately to prevent damage during transit.

If your Products are Faulty on delivery, we will refund your reasonably incurred return postage costs provided you comply with our reasonable return instructions and you provide us with a copy receipt.

If you buy several Products from us as part of the same order, and only some of these Products are Faulty, you may return the Faulty Products in accordance with this clause 16, but this does not entitle you to return other Products which are not Faulty.

If you are a consumer, this warranty is in addition to, and does not affect, your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

17.Water resistance

Where your order includes a wrist watch (Watch), you should be aware that water resistant Watches are not water proof.

All our Watches are tested prior to sale to ensure that the advertised water resistance is accurate. You acknowledge and accept that we will not replace seals and/or gaskets or other parts if the Watch passes our tests before dispatch.

You must be careful with wearing your Watch in or around water. Amongst other things, wearing your Watch near hot water (e.g. a sauna, hot tub, bath or shower), diving into water or the movement of your arms whilst swimming could compromise the water resistance of your Watch. In particular, leaving a screw-in crown open or operating your Watch whilst in or around water can cause severe damage to your Watch because your Watch will not be water resistant. Damage caused in this way to your Watch will not be covered by any of our warranties.

18.PAPERWORK DATE

If Products are sold with the original warranty certificate for the Products which includes the name of the authorised dealer that originally sold the Products, the serial number of the Products and the date of original sale of the Products (but not including the user manual or any service papers) (Paperwork), the age of the Products is calculated from the date given on the Paperwork, which is when the Paperwork is officially stamped by the authorised dealer (Age). You acknowledge that the date of manufacture may be significantly earlier than the Paperwork date.

If the Products are sold without Paperwork, it can be difficult for us to calculate the Age of the Products, particularly for vintage Products. While the Age has been given in good faith (calculated by reference to the serial number if reasonably practicable, owner information or other indicators), you acknowledge that the Age of the Products listed on our site is an estimate only.

If the Products are sold without Paperwork, no representation or warranty, express or implied, is made by us in relation to the accuracy of the Age of the Products.

19. Watch Links

Given the nature of our Goods, bracelet sizes may vary as they are not always supplied to us with a full accompaniment of links. A bracelet size will be requested from you before your order is dispatched or taken from a part exchange and we will endeavour to size the watch to the requested size. Where a watch is advertised as having seals intact the bracelet will not be adjusted. Where the size exceeds our standard size, links will be supplied at your cost or at our discretion. If no bracelet size is given any additional links will be chargeable.

20.Our liability if you are a business

This clause 20 only applies if you are a business customer.

We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.

Nothing in these Terms limits or excludes our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

defective products under the Consumer Protection Act 1987.

Subject to clause 20.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

any loss of profits, sales, business, or revenue;

loss or corruption of data, information or software;

loss of business opportunity;

loss of anticipated savings;

loss of goodwill; or

any indirect or consequential loss.

Subject to clause 20.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.

Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

21.Our liability if you are a consumer

This clause 21 only applies if you are a consumer.

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation;

any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

 defective products under the Consumer Protection Act 1987.

22.Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 22.2

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

we will contact you as soon as reasonably possible to notify you; and

our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.

23.Returns

Save for as provided in clause 9 above, we only accept returns of Products in accordance with our Returns Policy which can be found here.

You may have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by our Returns Policy as referred to in clause 16.2. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

24.Communications between us

When we refer, in these Terms, to "in writing", this will include e-mail.

If you are a consumer you may contact us as described in clause 1.2.

If you are a business:

Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.

A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at [9.00 am] on the [second] Business Day after posting or if sent by e-mail, one Business Day after transmission.

In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

25.Other important terms

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. However if you are a consumer and you have purchased a Product as a gift, you may transfer the benefit of our warranty in clause 15 to the recipient of the gift without needing to ask our consent.

This Contract is between you and us. No other person shall have any rights to enforce any of its terms. However, if you are a consumer, the recipient of your gift of a Product will have the benefit of our warranty at clause 15, but we and you will not need their consent to cancel or make any changes to these Terms.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, a Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

If you are a business, we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).

 

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